FAQs
FREQUENTLY ASKED QUESTIONS
How long does shipping take?
We offer free standard shipping on all orders. Most deliveries arrive within 4-7 business days. Express shipping options are also available at checkout for faster delivery.
What is your return policy?
If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Products must be unused and in their original packaging.
How do I track my order?
As soon as your order ships, you’ll receive a shipping confirmation email with a tracking number. You can use this link to check your order’s status anytime.
What payment methods do you accept?
We accept all major credit cards, debit cards, PayPal, and other secure payment methods at checkout.
Are your products covered by a warranty?
Yes! All our products come with a warranty against manufacturing defects. If you encounter any issues, get in touch with us and we’ll be happy to assist.
How can I contact you?
You can reach us via email at support@biketraxonline.com, through our Contact Us page, or by phone at [your phone number]. We aim to respond to all inquiries within 24 hours.
Can’t Find Your Answer?
If you still have questions, our team is here to help. Head over to our Contact Us page and we’ll get back to you as soon as possible.
